Mail-in Repairs Service - Vancouver Downtown Phone Repair

Mail your device

If you are unable to drop by our stores you can mail-in your phone for repair. All repairs are backed by our 180-day warranty and are generally completed the within one business day from the point of receipt of the phone except in rare cases when parts are not in stock, the fault cannot be duplicated or there are challenges in diagnosing the issue.

You can print this form or write the information on a piece of piper, and please mail it with your phone to our address:

Downtown Computer 1035 Davie Street, Vancouver, BC V6E 1M7

Shipping:

Canada Post Express costs around $10-$15 to ship a phone (depending on location) which includes a tracking number. If you send it this method please include a return prepaid envelope (we do not ship collect) or a $15 return shipping fee will be applied to the repair. We receive shipments daily from Canada Post, UPS, Fedex, Purolator and DHL as well as local couriers so feel free to ship by your preferred method listed.
Also, you can take it from or shop when it’s ready or we can ship it back.

Repair & payment:

We will examine the phone, hook it up to our test equipment and provide you a free estimate. We will call you after the estimate and if you choose to go ahead with the repair we will fix the phone and call you for a secure credit card payment over the phone.

Rest assured that we will not share your personal information and all files and other data on the phone will remain secure. All repairs are backed by our 180-day warranty.

If you have a smart phone, you probably depend on it daily. You check the latest news, connect you to social media, and help you get to appointments on time. We understand that if it gets damaged or stops working, you will need fast repair service because you cannot survive without that and we are here to fix your phone as soon as possible.

1035 Davie St.Vancouver, BC V6E 1M7

Opening Time

7 days a week

Call us for our toll free number

1855-682-5240

Email Us !

Mail-in Repairs

Mail your device

You can print this form or write the information on a piece of piper, and please mail it with your phone to our address:

Downtown Computer 1035 Davie Street, Vancouver, BC V6E 1M7

Shipping:

Repair & payment:

Rest assured that we will not share your personal information and all files and other data on the phone will remain secure. All repairs are backed by our 180-day warranty.

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